General Questions
Q: Is TC Lottery licensed in India?
A: Yes, TC Lottery is fully licensed and approved to operate in India.
Q: When was TC Lottery started?
A: TC Lottery was founded in 2013.
Q: What welcome bonus is offered to new users?
A: New users get a special welcome bonus. You can see all the details on our website.
Q: How do I add funds to my account?
A: Adding funds is simple. Go to the deposit section, choose your payment method, enter the amount, and finish the process.
Registration Questions
Q: How do I register for an account?
A: Visit our website and click “Sign-Up” or “Register”. Fill out the form, agree to our Terms of Service, and then log in with your new account.
Q: What are the requirements for registration?
A: You must be at least 18 years old, create only one account, and provide true information. Fake details are not allowed.
Bonuses and Promotions
Q: How does the first deposit bonus work?
A: When you make your first deposit, you get a bonus based on the amount you deposit. The bonus can range from 100 to 100,000 INR.
Legal and Account Issues
Q: Is it legal to have an account with TC Lottery?
A: Yes, it is completely legal to have an account with TC Lottery.
Q: Can I have more than one account?
A: No, each user can only have one account. Multiple accounts may result in cancellation.
Q: What if I have trouble registering?
A: Registration issues can happen due to regional limits. If you have trouble, please contact our support team.
Technical Support
Q: How do I reset my password?
A: To reset your password, log in and then use our live chat feature to ask for help.
Q: Can I play TC Lottery on my PC?
A: Yes, our platform works well on PC with good graphics and a friendly layout.
Q: What should I do if I face technical issues on my PC?
A: Check our FAQ section first. If you need more help, please contact our customer support.
Q: What are common technical problems players face?
A: Some common issues are slow loading, crashes, or errors during transactions.
Q: How do I fix login problems?
A: Make sure your account details are correct. If you still have trouble, contact support.
Q: What can I do to stay secure while using TC Lottery?
A: Use a secure internet connection, update your password often, avoid public Wi-Fi for transactions, and manage your privacy settings.
Responsible Gaming
Q: How can I play responsibly?
A: Set a clear budget for time and money and stick to it. This helps make gaming fun and stress-free.
Customer Support
Q: How fast does TC Lottery reply to emails?
A: We try to respond to all emails within 24 hours, and often even faster.
Q: What ways can I use to contact support?
A: You can email us, use our 24/7 live chat on the website, or use the mobile contact form.
Q: Is Telegram support available after hours?
A: No, Telegram support is available only during business hours. However, our email and live chat are available at all times.
Q: Is live chat always available?
A: Yes, you can use live chat on our website 24/7.
Q: Can I contact support via the mobile interface?
A: Yes, our mobile contact section has FAQs, tutorials, and live chat options.
Q: Which language should I use when contacting support?
A: Our support team primarily uses English.
Q: Will support answer questions about game rules?
A: Yes, our team is happy to answer any questions about game rules and betting terms.
Recharge Issues
Q: What should I do if I cannot add funds?
A: Try a different payment method or bank. Also, check that your account has enough funds for the transaction.
Q: What if my recharge does not appear in my account?
A: If your recharge does not show up within 5 minutes, please contact our live chat support with your payment receipt.
Withdrawal Issues
Q: What if I enter the wrong bank details for withdrawal?
A: If you get an error for wrong bank details, contact live chat support with the correct information to fix the issue.
Q: What should I do if my withdrawal is marked as successful but I don’t receive the money?
A: If you do not get the funds within 3 days, contact our live chat support. Provide a PDF of your bank statement and a video of the statement for verification.
Q: What if my withdrawal fails?
A: If your withdrawal fails, please give your game ID and phone number to our live chat support so they can check for issues.
Q: What should I do if my withdrawal is taking too long?
A: First, check with your bank. If all is well, contact live chat support to see if there is an issue with your account.